PROBLEM FRAME vs. OUTCOME FRAME
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Problem Frame
Outcome Frame
What is your problem?
What do you want?
How long have you had it?
How will you know when you have got it?
Who is to blame?
What resources do you already have which can help you achieve this outcome?
What is your worst experience with this problem?
What is something similar which you did succeed in doing?
Why haven't you solved it yet?
What is the next step?