My Promise to my Clients

COACHING - LEADERSHIP - BUSINESS - NLP - CONTACT - (0)1473 652054 - mark@markspall.co.uk

I promise to do my utmost to,

  1. Conduct all my dealings with you in absolute dignity, respect, honesty, confidentially, and as an equal
  2. Always conduct myself with integrity, responsibility and accountability
  3. Always attend all meetings on time
  4. Always answer the telephone at the agreed time
  5. Always be prepared for your session
  6. Treat all information discussed with you or written to you, with confidentiality. I will not divulge any part thereof to any third party according to the Data Protection Act 1974/1998 amendments. (Excluding the Police or a legal body)
  7. Be committed to both the spirit and the letter of any agreements made with you
  8. Always to ask in advance for written permission from you before releasing your name as referee
  9. Not to defraud, misrepresent, deceive or mislead you
  10. Recommend the services of other institutions or professionals if appropriate to your outcomes. These services are offered without liability, obligation or redress to my company or myself
  11. To lift the bar just when you thought you had reached it
  12. Share with you all my knowledge, skills, experience and expertise where appropriate and when I deem necessary
  13. Challenge any self-deceptions that hinder your progress towards your ultimate outcomes
  14. Give you all the assistance, help, support, encouragement, and guidance in fulfilling the outcomes

 

 
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